Heat Pump Repair – Keep Your Home Comfortable

If your heat pump is humming but the house stays chilly, or it’s making strange noises, you’re not alone. Most homeowners notice a problem before it costs a fortune. In this guide we’ll walk through the most common issues, quick fixes you can try, and the signs that it’s time to call a certified engineer.

Common Heat Pump Issues

Cold air not flowing? A frozen outdoor coil is often the culprit. Turn the fan on low for a few minutes to melt the ice, then check the filter – a clogged filter restricts airflow and forces the system to work harder.

Another frequent problem is the thermostat reading the wrong temperature. Make sure it’s set to ‘auto’ and not ‘on’, and double‑check the batteries. If the display is blank, replace the batteries and see if the pump wakes up.

When the pump runs nonstop but never reaches the set temperature, look at the refrigerant level. Low refrigerant usually means a leak, and that’s a job for a professional. Trying to top it up yourself can be dangerous and may void warranties.Water leaking around the indoor unit? It could be a blocked condensate drain. A simple ½‑inch pipe cleaning with a shop‑vac often clears the blockage. If the leak persists, the drain pump might be failing.

Lastly, noisy operation often points to a loose fan blade or worn motor bearings. Turning off the power, removing the housing, and tightening any loose screws can quiet things down. If the noise sounds like grinding, the motor probably needs replacement.

When to Call a Professional

DIY tricks work for minor annoyances, but certain signs mean you should dial a qualified gas engineer. If you smell refrigerant or notice a crack in the copper lines, shut the system off and call us immediately – refrigerant is hazardous.

Repeated trips to the thermostat without a temperature change suggest a deeper control issue. A certified technician can test the circuit board, replace solenoids, and reset safety switches.

Cost‑effective repairs also depend on age. Heat pumps typically last 10‑15 years. If yours is nearing that range and parts keep breaking, replacing the unit may save money in the long run.

Our Bedford team offers emergency visits, full diagnostics, and transparent quotes. We’ll explain what’s wrong, why it matters, and the best next step – whether that’s a quick fix or a full replacement.

Ready to get your heat pump back on track? Browse our latest posts for deeper dives: "How to Tell If Your Heat Pump Needs Replacing," "Heat Pump Running But Not Cooling? Real Reasons and Fixes," "The Efficiency Limits of a Heat Pump," and "Understanding Heat Pump Problems: Common Issues." Each article gives you actionable tips and helps you decide when to call a pro.

Don’t let a faulty heat pump ruin your comfort. A quick check of filters, thermostats, and drains can solve many problems, but when in doubt, trust a certified engineer to keep your home safe, warm, and energy‑efficient.